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Facilities & Support Services

Transportation Services

Passenger, staff and cargo transport with managed, maintained and tracked fleets.

We operate transport as a managed service, not a vehicle rental. Routes, drivers, maintenance schedules and tracking are our responsibility; the client receives a reliable service against an agreed timetable.

Scope of Work

  • Staff and workforce transport on fixed routes and shift patterns
  • Executive and passenger transport with professional drivers
  • Buses, coaches, light vehicles and heavy equipment transport
  • Cargo, material and equipment haulage
  • Fleet management, servicing, licensing and insurance administration
  • GPS tracking, journey management and driver-safety monitoring

What is Transportation Services?

Transportation services cover the movement of people, cargo and equipment that a project or operation needs to run: scheduled workforce transport to site, executive and passenger transport with professional drivers, haulage of materials and heavy equipment, and the fleet management that keeps vehicles licensed, serviced and insured. It is distinguished from a taxi arrangement by the fixed schedules, licensed drivers, maintained fleet and safety oversight a workforce movement actually requires.

Why it matters

Workforce transport is usually treated as logistics, but it is where a large share of a contractor's road exposure actually sits — moving dozens or hundreds of people twice a day, often before dawn and after dark, on routes shared with other traffic. A single serious road incident involving a workforce bus carries consequences far beyond the schedule impact of a late shift. Transport safety is therefore managed with the same rigour as site safety, not treated as an administrative afterthought.

Who needs this service?

  • Construction and industrial sites moving workforce on fixed shift patterns
  • Facilities and corporate clients needing executive and passenger transport
  • Contractors requiring haulage of materials, equipment or heavy machinery between sites
  • Operators managing a vehicle fleet without an in-house transport department
  • Remote-site projects where workforce transport is the only way personnel reach the workplace
  • Organisations needing driver-safety monitoring and journey management for compliance or insurance purposes

When to engage this service

  • A project mobilises a workforce that needs scheduled transport to and from a remote or industrial site
  • Executive or client transport is required with professional, vetted drivers
  • Heavy equipment or materials must move between sites under proper permits and load securing
  • An existing fleet lacks a servicing, licensing and insurance regime that can be audited
  • Driver behaviour and journey data are needed to satisfy a client's or insurer's safety requirements
  • Transport demand fluctuates with project phase and does not justify a permanently owned fleet

Industries served

  • Oil, Gas & Petrochemicals

    Workforce buses to remote plant locations and permitted haulage of oversized equipment for turnarounds.

  • Construction Sites

    Daily shift transport for large labour forces and haulage of plant, formwork and bulk materials.

  • Manufacturing & Industrial

    Shift-pattern employee transport and inbound/outbound material movement between facilities.

  • Corporate & Executive

    Executive and client transport with professional drivers and vetted, well-presented vehicles.

  • Healthcare & Institutional

    Staff shuttle services and patient or non-emergency transport under defined safety protocols.

  • Logistics & Distribution

    Scheduled haulage runs integrated with a wider supply chain or site logistics operation.

How the work is delivered

  1. Step 1: Route and demand planning

    Pick-up points, shift timings, headcount and route options are mapped before vehicles are assigned, with journey times validated against actual road conditions rather than a straight-line estimate.

  2. Step 2: Fleet and driver assignment

    Vehicles are matched to the load — passenger count, cargo type, route terrain — and licensed drivers are assigned with the correct class of licence for the vehicle they operate.

  3. Step 3: Vehicle preparation and pre-trip inspection

    Vehicles undergo a documented pre-trip check — brakes, tyres, lights, load securing — before every journey, not only at scheduled service intervals. A defect found on the road is a defect that should have been found in the yard.

  4. Step 4: Journey execution and monitoring

    GPS tracking, journey management and driver-behaviour monitoring run in real time, with speed, harsh braking and route deviation flagged for follow-up rather than reviewed only after an incident.

  5. Step 5: Servicing, licensing and insurance administration

    Preventive servicing, istimara renewal, periodic vehicle inspection and insurance are tracked against expiry dates so a vehicle never operates on an expired document. This is fleet administration done as a schedule, not a reaction to a checkpoint fine.

  6. Step 6: Incident review and continuous improvement

    Near misses and incidents are investigated for root cause — driver behaviour, route hazard, vehicle condition or scheduling pressure — and corrective action is tracked to closure rather than treated as isolated events.

Why clients choose this delivery model

  • Safety managed as a discipline, not an afterthought

    Driver vetting, journey management and incident investigation follow the same rigour applied to site safety, because road exposure is treated as an occupational hazard rather than a logistics detail.

  • Fleet compliance managed proactively

    Licensing, servicing and insurance are tracked against expiry rather than discovered lapsed at a checkpoint or after a claim, which is where fleet arrangements most often unravel.

  • Scales with project phase

    Vehicle and driver numbers flex with a mobilisation peak or demobilisation, avoiding the cost of an owned fleet sized for a demand level that does not persist.

  • Data that supports client and insurer requirements

    GPS and driver-behaviour records provide the evidence some clients and insurers specifically require, rather than an assurance with nothing behind it.

  • One provider across passenger and cargo movement

    Workforce transport, executive transport and equipment haulage are coordinated by the same operation, useful where a project needs all three without managing separate suppliers.

Managed transport versus ad-hoc arrangements

CriterionSplit discipline packagesSingle accountable contract
Driver competencyAssumed from possession of a licenceLicence class verified, record checked, route inducted
Vehicle conditionServiced when a fault appearsPreventive schedule plus documented pre-trip checks
Compliance documentsDiscovered expired at a checkpointTracked against expiry across the fleet
Breakdown responseImprovised; a shift can be strandedStandby vehicle and recovery arranged in advance
Safety evidenceNone available if a client or insurer asksGPS and driver-behaviour records retained

Saudi regulations and compliance

Traffic Law and driver licensing

Vehicle operation is governed by the Saudi Traffic Law under the General Directorate of Traffic, which sets licence classes for different vehicle types, speed and load limits, and the offences that attach to commercial transport specifically.

Public transport authority licensing for commercial operators

Commercial passenger and freight transport activities fall under the licensing framework of the Transport General Authority, covering the operator's own licensing, vehicle permits and the conditions attached to carrying passengers or goods for a fee.

Vehicle inspection and roadworthiness

Vehicles require periodic technical inspection to remain licensed for road use, alongside valid registration (istimara) and insurance. A commercial fleet carries this obligation across every vehicle simultaneously, which is why it needs administering as a system rather than tracked per vehicle informally.

Oversize and hazardous load permits

Moving oversized equipment or hazardous materials requires specific permits and routing approval, with load securing and escort arrangements where the load or route demands it. Moving without the correct permit is a common and entirely avoidable cause of delay and penalty.

Working hours and driver fatigue

Driving time falls within Labour Law working-hour limits, and fatigue is a recognised road-safety risk in its own right — particularly relevant to workforce transport running early-morning and late-night shift patterns. Rostering that ignores rest periods creates the exact exposure the transport arrangement exists to avoid.

Standards commonly specified

  • ISO 9001
  • ISO 39001
  • ISO 45001

Codes and standards this discipline is routinely held to. The standards applied on any given project are those named in the contract.

Common mistakes to avoid

  • Scheduling routes on straight-line distance instead of actual road and traffic conditions
  • Treating vehicle servicing as reactive rather than tracked against a preventive schedule
  • Allowing istimara, inspection or insurance to lapse without a tracked expiry system
  • Rostering drivers across early and late shifts without managing rest periods and fatigue
  • Moving oversized or heavy loads without confirming the permit and escort requirement in advance
  • Reviewing GPS and driver-behaviour data only after an incident rather than continuously
  • Sizing an owned fleet for a demand peak that only exists for part of the project

Frequently asked questions

Can you manage workforce transport for a remote industrial site?

Yes. This typically involves mapping pick-up points against camp or accommodation locations, sizing the fleet to shift-change peaks rather than average demand, and building in route redundancy so a single vehicle breakdown does not strand a shift.

How is driver competency verified?

Through licence verification for the correct vehicle class, background and driving-record checks, and induction to the specific routes and site rules the driver will operate under. For heavy or oversized loads, specific competency and permit requirements apply on top of the standard licence.

What happens if a vehicle breaks down mid-route?

A contingency plan — a standby vehicle, a recovery arrangement, and a communication protocol to the client — is established before the route runs, not improvised when the breakdown happens. Fleet monitoring is what allows a backup vehicle to be dispatched before the delay becomes serious.

Do you provide vehicles, drivers, or both?

Both, as a managed service — vehicles, licensed drivers, servicing, licensing and insurance administration together — or drivers alone where a client already operates its own fleet. The arrangement is scoped to what the client actually needs managed.

Can you handle oversized or heavy equipment transport?

Yes, including the permit application, route survey and, where the load requires it, escort arrangements. Oversized loads are planned days or weeks ahead of the move, since permit approval and route clearance are rarely same-day processes.

Is GPS tracking used only after an incident, or continuously?

Continuously. Speed, harsh braking, route adherence and journey duration are monitored in real time so that risky behaviour is corrected through coaching before it produces an incident, rather than reviewed afterwards as evidence.

How is driver fatigue managed on early and late shift patterns?

Through rostering that treats driving hours as working hours and builds in rest periods, rather than scheduling a driver across both ends of a day because the vehicle was available. Workforce transport runs precisely at the hours when fatigue risk peaks — before dawn and after dark — so rest scheduling is a safety control, not an HR formality.

Who is responsible for vehicle licensing, insurance and inspection?

Under a managed service the provider carries it — registration renewal, periodic technical inspection and insurance are tracked against expiry dates across the whole fleet as a scheduled administrative function. This matters because the exposure is simultaneous: a fleet does not have one expiry date, it has one per vehicle, and informal tracking fails at scale rather than gradually.